HHD Workflow Builder

Build it once. Pick it better.

Design step-by-step handheld (HHD) workflows for receiving, transfers, picking, QC, and despatch. Enforce the right scans. Remove the noise. Roll out changes instantly to the teams that need them.

Custom tasks.

Scales as you grow.

Clear on-device guidance.

The old way vs Clarus.

Spreadsheets got you here. They won't get you further.

Before

Mis-scans slipped through with no automated check to catch them

Workflow changes waited weeks on a developer queue

Every user saw the same cluttered screen, whatever their role

New workflow versions rolled out to everyone at once, with no way back

After

Automated checks validate item, batch and location, blocking mis-scans

Workflows edited in minutes, cloned per site and rolled out by team

Lean UI by role, tracking only what matters like condition grading

New versions pilot with a group, then promote or roll back in one click

How it works.

Start seeing results straight away.

Scan validation at step 4 of 7 showing a mis-scan blocked with a fix shown, then item, batch, and location confirmed.

Error-free operations.

Automated checks validate item, quantity, batch or serial, and location at the point of work. Mis-scans are blocked with a clear fix. Accuracy rises. Customer queries fall.

Rollout panel for a goods-in workflow showing site a and site b live, with site c queued next, clonable and editable without a developer queue.

Growth made easy.

Edit workflows in minutes, not sprints. Clone per site or customer. Roll out by team or shift. Scale confidently without waiting on a developer queue.

Step configuration for a returns workflow showing the picker role set to condition grade plus photo, the qc role set to reason code, and the driver role hidden as not needed.

Tailored to your needs.

Track what matters… condition grading, photos, temperature reads, reason codes. Keep the UI lean by role so users see only what they need to finish fast.

Panel showing workflow version 3 live with a pilot group, version 2 already promoted to all sites, and a one-click rollback option.

Versioning and safe rollouts.

Create a new version, assign to a pilot group, measure, then promote. Roll back in one click if needed. Change control without the admin drag.

Turn tribal knowledge into guided action. Work smarter.

When “how we do it here” lives in heads, errors creep in and training drags. The Handheld Workflow Builder brings your method into the device. Add or remove scans. Reorder steps. Insert quality checks. Pilot with a few users, then broaden safely. Your team follows clear prompts. Your process stays consistent. Your operation keeps its pace… even as you change it.

How this feature helps your team.

Head of operations tracks rollout status and error reductions from new handheld workflows.

Head of Operations

See the impact of process changes in hours, not weeks. Protect cut-offs and cost by standardising the right steps and pruning the rest.

Warehouse manager edits a workflow and pushes it live to a pilot team in minutes.

Warehouse Manager

Swap theory for action. Build, test with a subset, observe, and scale. Less radio. More flow.

Happy warehouse operative follows simple handheld steps to complete tasks without errors.

Warehouse Operative

Clear, friendly prompts take the doubt out of every task. Scan, confirm, done. Fewer mistakes, faster shifts, and a smoother day build confidence on the floor.

QUESTIONS BUYERS ACTUALLY ASK.

Frequently asked questions

Do we need developers to change a workflow?

No. Power users edit steps in the visual builder. Changes publish to selected roles or devices instantly with full version control.

Can we pilot a change without risking the floor?

Yes. Create a new version, assign it to a pilot group, and monitor results. Promote or roll back with a click. Safe experimentation is built in.

How do you prevent lookalike item errors?

GS1/EAN validation confirms identity. Customer-specific allocation rules ensure the right variant routes to the right tote or order.

Will adding checks slow people down?

Only where it should. Conditional logic shows steps when they matter… batch on inbound, photo on damage, temperature on chill. Otherwise, users fly.

Can workflows differ by customer or site?

They can. Clone and tailor per account or facility. Keep a global standard and layer exceptions where needed. Governance keeps it clean.

What’s captured for audits?

Every step carries user, device, timestamp, and values entered. You get a defensible trail of what happened, when, and by whom (no spreadsheets required).

See Clarus in action in under 10 mins.

Still on the fence? Spend four minutes watching Clarus handle goods‑in, picking and dispatch. You’ll see why our customers keep saying ”yes” to new contracts.

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