{"id":22106,"date":"2024-07-22T15:37:25","date_gmt":"2024-07-22T14:37:25","guid":{"rendered":"https:\/\/stg-khh4l5.elementor.cloud\/?post_type=customer-stories&p=22106"},"modified":"2025-12-18T09:14:44","modified_gmt":"2025-12-18T09:14:44","slug":"joda-leading-the-way-in-refrigeration-logistics","status":"publish","type":"customer-stories","link":"https:\/\/stg-khh4l5.elementor.cloud\/us\/customer-stories\/joda-leading-the-way-in-refrigeration-logistics\/","title":{"rendered":"How JODA Freight Achieved 99% Stock Accuracy Rapidly"},"content":{"rendered":"

A New Chapter<\/h2>\n\n\n\n

JODA Freight<\/a> was brought together in the late 1980s by two founders, John and Dave, and grew into a trusted logistics operation built on consistency and long-term customer relationships.<\/p>\n\n\n\n

Last year, John and Dave decided it was time to hang up the keys, and the business entered a new chapter under new ownership with a clear intent to modernise and scale.<\/p>\n\n\n\n

Growth has accelerated through new partnerships. In the last year, JODA Freight brought on two additional commercial refrigeration manufacturers supplying supermarkets, meaning JODA increasingly handles the stockholding and distribution of refrigeration units going into retail environments.<\/p>\n\n\n\n

Under new ownership, the mission was straightforward: bring in cutting-edge technology that supports day-to-day operations and offers customers clearer, faster access to the information they need.<\/p>\n\n\n\n

Technology mandate<\/h3>\n\n\n\n

The goal was not simply to digitise for the sake of it. It was to build operational control that could keep pace with expansion, improve accuracy, and deliver a better customer experience through transparency and speed.<\/p>\n\n\n\n

In a stockholding and distribution model, customers want confidence in what is held, where it is, and what is moving, without delays caused by manual reconciliation.<\/p>\n\n\n\n

That expectation shaped JODA Freight\u2019s direction: replace slow, fragile processes with a WMS foundation designed for growth, live visibility, and stronger customer relationships.<\/p>\n\n\n\n

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\"JODA<\/figure>\n\n\n\n
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Overcoming WMS Challenges Holding The Business Back<\/h2>\n\n\n\n

Excel could not scale<\/h3>\n\n\n\n

Before Clarus WMS, JODA Freight had no dedicated WMS. Inventory was managed using an Excel database, which created operational friction as volumes and customer requirements grew.<\/p>\n\n\n\n

The limitations were practical and immediate. Stock could not be managed efficiently, and routine activities took longer than they should, including the ability to provide reliable numbers for customers and internal planning.<\/p>\n\n\n\n

That gap, between operational demand and spreadsheet capability, is where accuracy and confidence begin to erode. When information is slow to compile, decisions slow down too.<\/p>\n\n\n\n

Stock takes took weeks<\/h3>\n\n\n\n

Stock takes were the clearest pressure point. Under Excel<\/a>, stock takes became extended, disruptive exercises that consumed time and focus.<\/p>\n\n\n\n

Weeks to one day<\/h3>\n\n\n\n


\u201cStock takes off an Excel spreadsheet used to take weeks whereas now we can get one done in a day.\u201d
<\/p>– Luke, IT & Warehouse Manager<\/a> <\/cite><\/blockquote><\/figure>\n\n\n\n

When a stock take takes weeks, it stops being a control mechanism and becomes a drain. The operation continues moving while the count tries to catch up, and confidence in the numbers can be compromised during the process.<\/p>\n\n\n\n

For a business aiming to scale under new ownership, that level of disruption was no longer sustainable. JODA Freight needed inventory control that could be completed quickly, repeatably, and with confidence.<\/p>\n\n\n\n

Customer visibility needed lift<\/h3>\n\n\n\n

Beyond internal speed, JODA Freight wanted to deliver a better system experience to customers. That meant clearer reporting, more consistent information, and the ability for customers to engage with stock data without always relying on manual updates.<\/p>\n\n\n\n

This is a common turning point for growing 3PL and distribution operations: customers increasingly expect visibility as part of the service, not as an exception.<\/p>\n\n\n\n

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\"Luke<\/figure>\n\n\n\n
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Guiding JODA Freight Toward Cloud WMS Transformation<\/h2>\n\n\n\n

Why Clarus WMS<\/h3>\n\n\n\n

JODA Freight chose Clarus WMS because it aligned with what the business needed in the next stage of growth.<\/p>\n\n\n\n

A cloud solution was a priority, as was a platform the business could grow with. JODA also wanted a system that customers could use easily, and one that could integrate with other software in the future as requirements evolved.<\/p>\n\n\n\n

This selection criteria reflects a strategic shift. JODA Freight was not looking for a short-term fix for stock checks. It was building an operating foundation designed to scale.<\/p>\n\n\n\n

Confidence over time<\/h3>\n\n\n\n

JODA Freight has now been with Clarus for nearly five years, and the language used by the team reflects long-term confidence rather than early-stage optimism.<\/p>\n\n\n\n

First choice recommendation<\/h3>\n\n\n\n


\u201cI would definitely recommend Clarus. Anybody asks me, and a lot of people ask me, have you got any recommendations for a WMS, it\u2019s always Clarus first time for me.\u201d
<\/p>– Luke, IT & Warehouse Manager <\/cite><\/blockquote><\/figure>\n\n\n\n

That confidence is anchored in two outcomes that matter most in stockholding operations: accuracy and speed, delivered in a way that customers can feel through better reporting and visibility.<\/p>\n\n\n\n

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Implementing The Solution: Planning To Execution<\/h2>\n\n\n\n

Accuracy through discipline<\/h3>\n\n\n\n

After implementing Clarus WMS, JODA Freight increased the frequency of stock takes and PI checks. That shift matters because accuracy improves when checks become a routine discipline, not an occasional clean-up exercise.<\/p>\n\n\n\n

Within the first year, JODA Freight reported stock accuracy improving into the 90% to 97% range, and by year two reaching 99%.<\/p>\n\n\n\n

This timeline reflects how WMS value compounds. The system provides structure, but the ongoing cadence of checks and consistent execution drives sustained performance.<\/p>\n\n\n\n

Fast stock takes<\/h3>\n\n\n\n

The most practical operational change described by JODA Freight was the compression of stock takes. Moving from weeks to one day changes how the warehouse can operate, because control activities stop disrupting flow.<\/p>\n\n\n\n

It also improves governance, because year-end stock checks can be completed in a realistic timeframe, rather than dragging on and risking data staleness.<\/p>\n\n\n\n

Weeks to one day<\/h3>\n\n\n\n


\u201cStock takes off an Excel spreadsheet used to take weeks whereas now we can get one done in a day.\u201d
<\/p>– Luke, IT & Warehouse Manager <\/cite><\/blockquote><\/figure>\n\n\n\n

3D space visibility<\/h3>\n\n\n\n

One of JODA Freight\u2019s standout capabilities in Clarus is the 3D warehouse map, which provides live visibility of warehouse space and rack capacity.<\/p>\n\n\n\n

Space is a hidden constraint in many warehouse operations. When leaders cannot see capacity clearly, inbound decisions become reactive and space is used less efficiently. Live visibility enables earlier, better decisions.<\/p>\n\n\n\n

3D map visibility<\/h3>\n\n\n\n


\u201cMy favourite feature of Clarus, and I will shout about this a lot, is the 3D warehouse map<\/a>. Such a cool feature. Visibility for us directors, I can look on a morning and see what space we\u2019ve got in what warehouses, in the racks, live, real time.\u201d
<\/p>– Luke, IT & Warehouse Manager<\/cite><\/blockquote><\/figure>\n\n\n\n

For leadership, this is a daily planning advantage. It supports better allocation of inbound stock, reduces last-minute reshuffles, and helps the business stay in control as volumes grow.<\/p>\n\n\n\n

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