{"id":22058,"date":"2024-07-16T15:17:09","date_gmt":"2024-07-16T14:17:09","guid":{"rendered":"https:\/\/stg-khh4l5.elementor.cloud\/?post_type=customer-stories&p=22058"},"modified":"2025-12-17T11:31:43","modified_gmt":"2025-12-17T11:31:43","slug":"campeys-implements-wms","status":"publish","type":"customer-stories","link":"https:\/\/stg-khh4l5.elementor.cloud\/us\/customer-stories\/campeys-implements-wms\/","title":{"rendered":"How Campeys Earned AA BRCGS Grade with Clarus"},"content":{"rendered":"

Fourth-generation logistics leadership<\/strong><\/h2>\n\n\n\n

Campeys of Selby<\/a>, a fourth-generation family-run logistics company, operates across the UK and Ireland with over 130 vehicles and 250 trailers. From humble beginnings in 2007 with just two vehicles, the company has grown exponentially, now running five depots and serving a wide array of transport and distribution needs.<\/p>\n\n\n\n

At its core, Campeys is driven by heritage and values. Transport isn\u2019t just a business it\u2019s in the bloodline. <\/p>\n\n\n\n

\u201cTransport runs through our veins. Both my great grandfathers had haulage companies… it was always going to be what we did\u201d.<\/p>– Harry Campey, Commercial & Operations Director<\/a><\/cite><\/blockquote><\/figure>\n\n\n\n

This deeply embedded ethos is what sets Campeys apart. The company champions a \u201cnever say no\u201d culture. Each customer gets personal access to decision-makers\u2014mobile numbers, not ticket systems. \u201cWe pride ourselves on our family business ethos… We always say yes and then figure out how to deliver it,\u201d Harry explains.<\/p>\n\n\n\n

But with rapid growth and increasingly complex operations came a need for scalable warehouse infrastructure. Their Wakefield depot a 2,500-pallet facility launched in 2023 was designed to be a pivotal hub. Yet without a Warehouse Management System (WMS)<\/a>, they risked bottlenecks, data loss, and operational chaos.<\/p>\n\n\n\n

Campeys had a clear mission: to build a BRC-accredited<\/a> warehouse offering seamless, modern logistics with real-time visibility, without compromising their agile, client-first values.<\/p>\n\n\n\n

They needed a guide to match that ambition.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Overcoming WMS Challenges<\/strong><\/h2>\n\n\n\n

Before adopting Clarus WMS, Campeys faced the classic hurdles of scaling without digital backbone. Daily operations were reactive and time-consuming. From booking slots via email to managing customer stock with spreadsheets, the team was operating under pressure.<\/p>\n\n\n\n

Dale<\/strong>, Depot Manager at Wakefield, shared that every day could \u201ccompletely change at a moment\u2019s notice,\u201d driven by last-minute customer demands or delivery complications. The lack of system integration left staff reliant on manual processes and limited traceability.<\/p>\n\n\n\n

Past experience with other WMS platforms had also created frustration. Dale recalled:<\/p>\n\n\n\n

\u201cSome systems were overly complex… you had to go to other departments just to fix basic mistakes. Others had no rollback functionality. Once finalised, you were stuck.\u201d<\/p>\n\n\n\n

Not only did this hinder productivity, but it impacted confidence in warehouse data, leading to errors in stock takes, delayed orders, and excess labour to track down lost items.<\/p>\n\n\n\n

Campeys\u2019 ambition to earn BRC accreditation and expand into food-grade storage brought even greater pressure. Without a robust WMS, traceability for allergen segregation, FIFO enforcement<\/a>, and temperature-sensitive goods<\/a> would be nearly impossible to maintain at scale.<\/p>\n\n\n\n

It was time for a transformative leap.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Guiding Campeys to WMS Transformation<\/strong><\/h2>\n\n\n\n

Campeys turned to Clarus WMS, drawn by its cloud-based infrastructure, licensing flexibility, and a service-led partnership model. Unlike vendors who imposed upgrade fees or license restrictions, Clarus offered an open, collaborative relationship.<\/p>\n\n\n\n

\u201cIt wasn\u2019t just about getting a licence we saw it as a two-way partnership. They didn\u2019t cut us off after a year. Anything we needed, we discussed, and they made it happen,\u201d<\/p>– Dale, Depot Manager<\/cite><\/blockquote><\/figure>\n\n\n\n

Another critical factor: Clarus\u2019 responsiveness. The implementation team provided direct access from C-level to support staff. No barriers. No bouncing between departments.<\/p>\n\n\n\n

\u201cThey understand how we work. They come back with solutions and training proactively\u2014email, phone, live chat\u2014it\u2019s all there,\u201d Dale added.<\/p>\n\n\n\n

For Harry, the cloud infrastructure was pivotal. Based in Selby, he needed visibility into Wakefield\u2019s performance in real time without endless site visits.<\/p>\n\n\n\n

\u201cClarus is fully cloud-based. I can log in from anywhere, check KPIs, see what\u2019s happening it\u2019s simple, no faffing with servers or slow downloads\u201d <\/p>– Harry Campey, Commercial & Operations Director<\/cite><\/blockquote><\/figure>\n\n\n\n

Campeys knew they weren\u2019t just buying a tool they were onboarding a partner to scale their logistics transformation.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Implementing the Solution<\/strong><\/h2>\n\n\n\n

Speed was essential. Campeys acquired the Wakefield site in early January 2023, with container loads expected within weeks. Claris delivered.<\/p>\n\n\n\n

\u201cWe reached out in early December, and by the end of January we were fully operational… Setup only took one day we were live with locations mapped and pallets moving.\u201d<\/p>– Harry Campey, Commercial & Operations Director<\/cite><\/blockquote><\/figure>\n\n\n\n

Although they were offered six days of implementation support, Campeys only needed one for setup. The remaining days were repurposed for staff training and system enhancements as needs evolved.<\/p>\n\n\n\n

Key modules deployed included:<\/p>\n\n\n\n