What common problems do warehouses face when shipping with Evri?
Warehouses that ship with Evri often handle a high volume of small parcels with tight despatch windows and strong expectations for next day or economy services. The real difficulty on the packing bench is not label printing, it is choosing the correct Evri service for each order at speed. The right choice can change with the total order weight, the total order value, the delivery postcode, and the destination country for export. When those decisions depend on memory, spreadsheets, or reference cards, small mistakes creep in and slow everything down.
Teams commonly rely on a patchwork of notes and tribal knowledge. Packers remember that lighter items usually go on one service, that high value orders should require a signature, that certain postcode areas need a different option, and that non United Kingdom addresses must follow the correct international pathway. Even experienced staff can misread a postcode segment, add the wrong weight across multi line orders, or miss a value threshold when volumes spike. The outcome is relabelling, manual carrier changes, or missed departures that then trigger customer service follow up. During peaks, these manual checks compound and queues build at the bench.
Clarus WMS removes this friction by automating carrier and service selection for Evri. Instead of asking packers to decide for every parcel, you define clear rules once and Clarus applies them to every order. The system calculates order totals, checks address details, evaluates your conditions, and assigns the correct Evri service automatically. Labels and tracking are generated in the same workflow, so packers can print and ship without switching tools. Any time saving figures mentioned on this page are estimates, because the exact impact depends on your order mix, staffing, and bench layout.
How can a WMS automate carrier selection for Evri shipments?
In Clarus, carrier assignment is native. You translate your shipping policy into a set of rules, and Clarus evaluates each order against those rules the moment it is ready to ship. The rules engine works with four core inputs that are present on every sales order, the total order weight, the total order value, the delivery postcode, and the destination country. Based on those conditions, Clarus can assign Evri as the carrier and select the correct Evri service automatically. There is no middleware required for the capabilities described here, and no custom development is needed to configure the logic.
The workflow follows a simple, repeatable pattern. First, Clarus receives the sales order from your commerce platform or ERP. Second, Clarus calculates the totals across all lines, so the full weight and value are correct without manual arithmetic. Third, Clarus evaluates the delivery address, including postcode and destination country. Fourth, Clarus compares those inputs against your rule list and assigns the matching Evri service. Finally, Clarus generates the label and tracking in the same workflow and records the shipment against the order while keeping inventory movements in sync.
This automation scales with volume. If order count doubles for a seasonal peak, the rules still apply instantly for every order and the bench does not slow due to extra decision time. If your policy changes, for example a new value threshold or a postcode exception, you update the rule once in Clarus and all future orders follow the new path. Supervisors can review which rules applied to which orders, so outcomes are easy to audit and improve.
Can Clarus assign Evri services based on weight, value, or delivery location?
Yes. Clarus can assign Evri services using rules that evaluate total order weight, total order value, delivery postcode, and destination country. These conditions cover a wide range of real world scenarios and do not require custom development. The rule builder uses plain language fields, so configuration is accessible to non technical users. Below are practical examples to illustrate how teams typically set up their policies. Your thresholds and service mix will be specific to your operation, so treat these as examples rather than templates.
• Route light domestic parcels to a standard Evri option when the total order weight is below your set threshold and the postcode is within normal coverage.
• Apply a signed or insured Evri service when the total order value exceeds a defined limit, while keeping the same speed so the customer experience remains consistent.
• Use a specific timed or next day Evri service for selected postcode areas where delivery windows are expected or where coverage requires a particular option.
• Direct all non United Kingdom destinations to the appropriate Evri international pathway by using the destination country condition, while leaving domestic rules unchanged.
• Enable a Saturday rule that only fires when the requested delivery date is Saturday and the postcode is eligible, while weekdays follow your standard logic.
Because Clarus calculates totals from the order lines, packers do not need to add up weights or values at the bench. This avoids edge case errors such as missing a heavy item on a multi line order or misreading a decimal. If you treat high value orders differently for risk reasons, the value based condition provides a consistent safeguard. If your policy contains postcode exceptions, the postcode condition captures them in a way that is visible and easy to maintain, without relying on memory or separate lookup tables.
When more than one rule could match an order, you control the priority. In Clarus, rules can be ordered so that the most important policy runs first. You can also combine conditions inside a single rule, for example apply a value threshold only within a specific postcode range. This gives you simple building blocks that handle complex realities without code. Any efficiency claim will be an estimate, but many teams find that removing manual checks reduces decision time, relabels, and exceptions.
Do I need custom development to use Evri with Clarus WMS?
No, not for the capabilities described here. Clarus provides native automation for assigning Evri and selecting Evri services based on total order weight, total order value, delivery postcode, and destination country. Configuration is done in the Clarus dashboard with straightforward controls. You can create and edit rules, test scenarios with example orders, set rule priority, and enable changes without writing code. Once saved, the next eligible orders follow the updated logic.
You also do not need middleware for these functions. By keeping carrier assignment, label generation, tracking, and inventory updates inside Clarus, you remove a layer that can fail or drift from policy. This gives you a single place to define, operate, and audit how Evri is used across your sites. Training becomes simpler because staff learn one workflow, and the risk of unofficial workarounds reduces.
If your policy evolves, you extend the rule set in the same place. For example, you can add a new postcode exception, adjust a weight threshold, or combine conditions to capture a new edge case. Supervisors can review which rule fired for each order, so outcomes are explainable and improvements are easier to validate.
How does Clarus keep orders, labels, tracking, and inventory aligned for Evri?
Clarus keeps the shipping workflow in one system so data stays aligned. Sales orders flow into the WMS. Inventory is updated as picks are confirmed. When an order is ready to ship, the Evri assignment has already been made by your rules. Clarus then generates the label and tracking and records the shipment against the order while updating inventory at the same time. This removes copy and paste steps and reduces the chance of mismatches across systems.
At the bench, packers see a single screen that guides the task. Because carrier and service are chosen upstream, the focus is on confirming picks and printing labels rather than checking eligibility. For supervisors, the benefit is visibility. You can see rule definitions, rule order, and which orders matched which rules. That makes it easier to refine policy and to explain outcomes to colleagues and customers. Customer service teams benefit from the same clarity. When a customer asks about a parcel, the order record shows the Evri service used, the tracking created, and the despatch time.
If an exception occurs, the audit trail inside Clarus helps you find and fix the root cause without switching between multiple tools. You can trace which rule applied, whether a threshold was met, and whether a postcode match triggered a specific path. This level of traceability supports continuous improvement and reduces time spent on investigations.
What does setup look like, and how quickly can we go live?
Setup follows a structured sequence that most teams can complete without developers. First, review your current Evri usage, including which services you use today, your common thresholds for weight and value, and any postcode or country based exceptions. Second, model that policy as rules inside Clarus using the native conditions for total order weight, total order value, delivery postcode, and destination country. Third, create a set of sample orders that reflect your real scenarios and test the rules in Clarus to confirm the correct Evri service is assigned for each case. Fourth, enable the rules in your live environment and monitor the first shipments.
The Clarus dashboard uses plain language to define conditions and results. You can add descriptions to each rule so colleagues understand the intent. If you need to change a threshold or add a new postcode exception, you can make that change yourself and test it straight away. Any statements about setup time are estimates, because each operation has its own data, schedule, and service mix, but the steps are simple and repeatable.
Training focuses on the new simplicity at the bench and control for supervisors. Staff learn that the service is already assigned, they confirm the pick and print the label. Supervisors learn how to read the rule list, how to reorder rules if priorities change, and how to disable a rule temporarily if a service is paused. This provides control without complexity and reduces reliance on single points of knowledge inside the team.
Want a WMS that handles Evri complexity for you?
If you want to remove manual service selection, reduce exceptions, and ship with more confidence, Clarus WMS is designed to help. You define straightforward rules once, Clarus evaluates every order and assigns the correct Evri service automatically. Labels, tracking, and inventory updates live in the same workflow, with no middleware and no code required for the capabilities described here. The result is a calmer bench and a more predictable despatch profile. Any improvement figures are estimates, so the best way to judge impact is to try your own scenarios in a demo.
Book a short walkthrough and bring sample orders that reflect your Evri usage. We will model your weight and value thresholds, postcode exceptions, and destinations as rules in Clarus and run them end to end so you can see the outcome in context.
FAQ
Can Clarus apply different Evri services for different order profiles automatically? Yes. You can define multiple rules that map different conditions to specific Evri services. Clarus evaluates each order against your rule set and assigns the matching service. No custom development is required for the conditions described here.
What happens if two rules could match the same order? You set the priority. Place the most important policy first, for example a high value safeguard, and Clarus will apply that rule before others. You can also combine conditions where a specific combination should be handled by a single rule.
Do packers still need to calculate weight and value at the bench? No. Clarus calculates total order weight and total order value from the order lines. Packers do not need to add up weights or check values manually, which reduces the risk of mistakes and speeds up packing.
How are labels, tracking, and inventory kept in sync when shipping with Evri? Clarus generates the label and tracking in the same workflow that confirms the pick and ships the order. The shipment is recorded against the order and inventory is updated at the same time, which keeps data aligned without copy and paste between systems.
Do we need developers or middleware to go live with Evri in Clarus? No, not for the functionality described on this page. Clarus provides native carrier assignment automation and configuration in the dashboard that non technical users can manage. Any timeline claims are estimates, but the process is straightforward, review your policy, model it as rules, test with sample orders, then enable in production.