Packing Desk

From tote to label in minutes.

Packing Desk turns packing into a simple, guided flow. Scan your tote or order, confirm quantities, pick a box, and print the label. Less friction. Fewer mistakes. Faster despatch.

Faster checks.

Fewer disputes.

Paperless proof.

Remove the bottlenecks at the bench. Work smarter.

Packing slows down when your team has to guess or re-key. With Packing Desk, they scan the tote, order, or pick ref, see exactly what’s needed, and follow clear prompts.

Choose packaging up front, confirm quantities fast, and fix mistakes with a single tap. Close the parcel, print the label instantly, and the next one opens automatically.

Start seeing results straight away.

Guided, error-proof packing.

On-screen prompts confirm item and quantity. For multi-qty lines, a quick confirmation prevents short or over-packs. If something’s off, tap unpack, fix it, and carry on (no paperwork, no rework later).

Flexible pack strategies.

Set dispatch to shipment and choose pack strategy by line, by unit, or custom on the sales order. The bench adapts… single parcel, multi-parcel, or mixed, without creating chaos.

Packaging that fits reality.

Pick from boxes, crates, mailers, or custom types. Switch mid-flow if needed. Dimensions and weights update live; hazardous or fragile notes follow the parcel.

One click to close and label.

Hit close package and labels print immediately. If lines remain, the next package opens automatically, keeping rhythm at the bench and carriers happy at the door.

Keep parcels moving. Work confidently.

Head of Operations tracks pack throughput and label success in real time.

Head of Operations

Hold SLAs by seeing flow, exceptions, and cut-off risk at a glance.

Manager sets packaging type and confirms live weight with remembered printer.

Warehouse Manager

Keep benches unblocked. Swap packaging mid-flow, resolve issues, and keep labels rolling.

Packer scans tote, confirms quantities, closes package, and prints label.

Packer

Simple steps. No guesswork. From scan to dispatch in minutes with proof behind every action.

How Packing Desk works. Behind the clarity.

Set your dispatch and pack strategy on the order, add any notes, and confirm the address. Pick your bench printer, and the system remembers it. Scan the tote, order, or pick reference and you’ll see exactly what’s left to pack.

Pick your packaging, scan items, confirm quantities, and correct mistakes instantly with unpack. Close the parcel, print the label, and the next package opens automatically. Everything is logged, so you ship with confidence and zero guesswork.

FAQs

How do packers start a job?

Scan the storage unit (tote), sales order, or pick reference… or key it in. The desk shows what’s expected and guides the next step.

Can we change packaging mid-pack?

Yes. Switch to a different box or mailer on the fly. Contents and weight recalc, and the audit stays clean.

What if a quantity is wrong?

Use unpack to remove items from the parcel, then scan the right ones. Everything is recorded for traceability.

How are labels printed?

Assign the bench printer once. When you close the package, labels print automatically. The system remembers your preferred device.

Does it support multiple parcels per order?

Absolutely. The desk creates additional packages automatically until all lines are packed, following your chosen pack strategy.

Can we add notes or capture images?

Yes. Packing notes carry through to the parcel, and (if enabled) Image Capture lets you add photos for proof and claims handling.

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