HHD Workflow Builder

Build it once. Ship it better.

Design step-by-step handheld (HHD) workflows for receiving, transfers, picking, QC, and despatch. Enforce the right scans. Remove the noise. Roll out changes instantly to the teams that need them.

Custom tasks.

Scales as you grow.

Clear on-device guidance.

Turn tribal knowledge into guided action. Work smarter.

When “how we do it here” lives in heads, errors creep in and training drags. The Handheld Workflow Builder brings your method into the device. Add or remove scans. Reorder steps. Insert quality checks. Pilot with a few users, then broaden safely. Your team follows clear prompts. Your process stays consistent. Your operation keeps its pace… even as you change it.

Start seeing results straight away.

Error-free operations.

Automated checks validate item, quantity, batch or serial, and location at the point of work. Mis-scans are blocked with a clear fix. Accuracy rises. Customer queries fall.

Growth made easy.

Edit workflows in minutes, not sprints. Clone per site or customer. Roll out by team or shift. Scale confidently without waiting on a developer queue.

Tailored to your needs.

Track what matters… condition grading, photos, temperature reads, reason codes. Keep the UI lean by role so users see only what they need to finish fast.

Versioning and safe rollouts.

Create a new version, assign to a pilot group, measure, then promote. Roll back in one click if needed. Change control without the admin drag.

Roles that move the needle. Work confidently.

Standardise the method and prove it with decision history. Changes go live fast without risking SLAs.

Head of Operations tracks rollout status and error reductions from new handheld workflows.

Head of Operations

See the impact of process changes in hours, not weeks. Protect cut-offs and cost by standardising the right steps and pruning the rest.

Warehouse Manager edits a workflow and pushes it live to a pilot team in minutes.

Warehouse Manager

Swap theory for action. Build, test with a subset, observe, and scale. Less radio. More flow.

Happy warehouse operative follows simple handheld steps to complete tasks without errors.

Warehouse Operative

Clear, friendly prompts take the doubt out of every task. Scan, confirm, done. Fewer mistakes, faster shifts, and a smoother day build confidence on the floor.

How this feature works. Behind the clarity.

  • Visual builder. Drag-and-drop steps define the handheld journey. Scan item, confirm quantity, capture batch/lot, add photo, choose reason code, complete. Conditional logic shows only what’s needed for that SKU, task, or customer.

  • Role and audience targeting. Assign versions by site, team, user group, or device profile. Pilots run alongside existing flows so rollout is safe and reversible.

  • Real-time enforcement. On-gun prompts validate GS1/EAN barcodes, location, and quantities. Allocation rules ensure lookalike SKUs or retailer variants route correctly.

  • Change control. Version numbers, authors, and timestamps are recorded. One-click rollback restores prior behaviour with full traceability.

  • Data layer integration. Each step writes user, time, device, and values to the transaction log. Exports and APIs expose results for reporting and downstream systems.

FAQs
  1. Do we need developers to change a workflow?
    No. Power users edit steps in the visual builder. Changes publish to selected roles or devices instantly with full version control.

  2. Can we pilot a change without risking the floor?
    Yes. Create a new version, assign it to a pilot group, and monitor results. Promote or roll back with a click. Safe experimentation is built in.

  3. How do you prevent lookalike item errors?
    GS1/EAN validation confirms identity. Customer-specific allocation rules ensure the right variant routes to the right tote or order.

  4. Will adding checks slow people down?
    Only where it should. Conditional logic shows steps when they matter… batch on inbound, photo on damage, temperature on chill. Otherwise, users fly.

  5. Can workflows differ by customer or site?
    They can. Clone and tailor per account or facility. Keep a global standard and layer exceptions where needed. Governance keeps it clean.

  6. What’s captured for audits?
    Every step carries user, device, timestamp, and values entered. You get a defensible trail of what happened, when, and by whom (no spreadsheets required).

Explore latest features
We’re always adding new tools to make warehouse management simpler and smarter. From improved reporting to enhanced mobile workflows, our latest updates are built to help you move faster, reduce errors, and stay ahead.

Serial Number Capture

Serial number tracking captures, validates, and audits serials from goods in to despatch... ending spreadsheets, cutting errors, and proving traceability.
View more

Packing Desk

Packing Desk turns packing into a simple, guided flow. Scan your tote or order, confirm quantities, pick a box, and print the label. Less friction. Fewer mistakes. Faster despatch.
View more

Evidence/Image Capture

Clarus WMS delivers warehouse image capture for goods-in photo evidence and damage reporting in WMS faster audits, fewer disputes, clearer operations.
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