{"id":23934,"date":"2025-10-27T11:33:41","date_gmt":"2025-10-27T11:33:41","guid":{"rendered":"https:\/\/stg-khh4l5.elementor.cloud\/?post_type=features&p=23934"},"modified":"2026-02-19T14:16:40","modified_gmt":"2026-02-19T14:16:40","slug":"serial-number-capture","status":"publish","type":"features","link":"https:\/\/stg-khh4l5.elementor.cloud\/be\/features\/serial-number-capture\/","title":{"rendered":"How to Make Serial Number Tracking Effortless and Audit-Ready"},"content":{"rendered":"

Capture serial numbers where work happens (at receipt, putaway, pick, and dispatch) so you can prove what arrived, what shipped, and what\u2019s still on hand.<\/strong> No more spreadsheet gymnastics. No more \u201cwho touched this\u201d. Just reliable, audit-ready control.<\/p>\n\n\n\n

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<\/p>","protected":false},"excerpt":{"rendered":"

Serial number tracking captures, validates, and audits serials from goods in to despatch… ending spreadsheets, cutting errors, and proving traceability.<\/p>","protected":false},"featured_media":27121,"template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"feature-type":[1643,1637],"class_list":["post-23934","features","type-features","status-publish","has-post-thumbnail","hentry","feature-type-added-recently","feature-type-specialist"],"acf":{"feature_badge":"","feature_name_new":"Serial Number Capture","feature_title_new":"Know every unit. From door to door.","feature_description_new":"Clarus WMS captures serial numbers where work happens (at receipt, putaway, pick, and dispatch) so you can prove what arrived, what shipped, and what\u2019s still on hand. No more spreadsheet gymnastics. No more \u201cwho touched this\u201d. Just reliable, audit-ready control.","product_video":"","feature_benefit_1_new":"Live traceability.","feature_benefit_2_new":"Fewer errors.","feature_benefit_3_new":"Faster audits.","feature_product_video_1_new":"https:\/\/youtu.be\/utRyTkpW6x0","feature_product_video_image_1_new":24441,"feature_product_video_1_title_new":"Fix the hardest part of traceability. Work smarter.<\/span>","feature_product_video_1_description_new":"Serials fail when they live in side systems. Clarus brings them into the handheld workflow<\/a> and the live ledger. Choose where you capture... goods in<\/a>, pick, or both. Enforce when serials are mandatory.<\/strong> Then surface everything in transactions and reports<\/a>, so operations, customers, and auditors share the same truth.","feature_result_1_title_new":"End-to-end traceability without spreadsheets. ","feature_result_1_description_new":"Serial numbers are written to the WMS at source, linked to the receipt, task, user, time, and location.<\/strong> Search a serial to see every touch (from unload to despatch) without chasing files.","feature_result_2_title_new":"Flexible capture that matches your flow.","feature_result_2_description_new":"Pick your mode per SKU. No tracking for low-risk lines. Track during pick if inbound is fast but outbound needs proof. Full tracking to capture at goods in and pick for high-value or regulated items.<\/strong>","feature_result_3_title_new":"Error prevention on handhelds.","feature_result_3_description_new":"Scanner workflows prompt for serials only when needed, validate format and duplicates, and block out-of-policy moves. Mis-keys drop. Confidence rises.<\/strong>","feature_result_4_title_new":"Faster investigations and returns.","feature_result_4_description_new":"Type or scan a serial and jump to its receipt photo, putaway, moves, pick, and shipment.<\/strong> Returns and recalls move from guesswork to a clear, timestamped trail.","feature_solutions_title_new":"Proof your teams can trust. Work confidently.<\/span>","feature_wth_description_new":"Serial tracking only works when everyone sees the same truth. Audits become routine, not a fire drill.<\/strong>","feature_solution_title_1_new":"Head of Operations","feature_solution_description_1_new":"Protect SLAs and compliance with a live view of serial status and exceptions. Direct effort based on fact, not hunches.<\/strong>","feature_solution_image_1_new":24438,"feature_solution_title_2_new":"Warehouse Manager","feature_solution_description_2_new":"Capture once, capture right. The gun enforces what\u2019s needed and blocks duplicates, keeping bays moving and data clean.<\/strong>","feature_solution_image_2_new":24439,"feature_solution_title_3_new":"Customer Service","feature_solution_description_3_new":"End escalations fast. Share proof of receipt and shipment with a click, backed by an audit trail customers trust.<\/strong>","feature_solution_image_3_new":24440,"feature_case_study_video_new":"https:\/\/youtube.com\/shorts\/Q_IqADCt5X0?feature=share","feature_case_study_video_image_new":24442,"feature_case_study_title_new":"Serial tracking that just works. Deliver more.<\/span>","feature_case_study_description_new":"Before Clarus, the RTS<\/a> team logged serials in spreadsheets... even installing Excel<\/a> on scanners to cope. Now serial capture happens on the handheld at the right step<\/strong>, with duplicates blocked and full click-through history in Transactions. Receipting and picking sped up because the gun asks for serials only when required. Returns, claims, and customer queries are resolved in minutes<\/strong> with proof, not manual hunts.","feature_case_study_button_name_new":"","feature_case_study_link_new":"","feature_faqs_new":"

Where should we capture serials, goods in or pick?<\/strong><\/h4>\r\n

It depends on risk and speed. Many sites use Full tracking<\/strong> for high-value items and Track during pick<\/strong> for fast-moving lines where inbound must fly. You can mix modes by SKU, customer, or site.<\/p>\r\n\r\n

How do you prevent duplicate or invalid serials?<\/strong><\/h4>\r\n

Handhelds validate format, check for duplicates, and enforce \u201cserial required\u201d where configured. If a number is wrong or already used, the gun blocks the step and prompts for a fix.<\/p>\r\n\r\n

Can customers see their serial numbers?<\/strong><\/h4>\r\n

Yes. With Client Access enabled, you can expose serials per account so customers self-serve receipts, shipments, and current stock (reducing tickets and emails).<\/p>\r\n\r\n

What about returns and recalls?<\/strong><\/h4>\r\n

Search the serial to view receipt photos, movements, picks, and shipments. Create a return against the same record to keep the history complete and auditable.<\/p>\r\n\r\n

Will this slow down the floor?<\/strong><\/h4>\r\n

No. Prompts appear only when needed. For non-tracked SKUs the step is skipped. For tracked SKUs, scan-to-confirm keeps flow steady and removes rework later.<\/p>\r\n\r\n

How does this integrate with other systems?<\/strong><\/h4>\r\n

Expose serials via API or include them on paperwork where required. Events can trigger webhooks so ERP, TMS, or service platforms stay in sync automatically.<\/p>","test":""},"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t