{"id":32333,"date":"2026-08-11T12:03:45","date_gmt":"2026-08-11T11:03:45","guid":{"rendered":"https:\/\/stg-khh4l5.elementor.cloud\/?post_type=features&p=32333"},"modified":"2026-08-12T10:36:24","modified_gmt":"2026-08-12T09:36:24","slug":"how-to-track-warehouse-operator-activity-properly","status":"publish","type":"features","link":"https:\/\/stg-khh4l5.elementor.cloud\/au\/features\/how-to-track-warehouse-operator-activity-properly\/","title":{"rendered":"How to track warehouse operator activity properly"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"

Optimise your warehouse floor operations with Clarus\u2019s Activity Types for HHD. By automatically filtering operator menus based on equipment type. <\/p>","protected":false},"featured_media":34524,"template":"","meta":{"_acf_changed":false,"_angie_page":false,"inline_featured_image":false},"feature-type":[],"class_list":["post-32333","features","type-features","status-publish","has-post-thumbnail","hentry"],"acf":{"feature_badge":"New Feature","feature_name_new":"Activity Types for HHD","feature_title_new":"Every operator sees exactly the right tasks<\/span>","feature_description_new":"Activity Types filters each operator's HHD menu by equipment and logs non-productive time automatically. Supervisors get full shift visibility without any manual recording.","product_video":"","feature_benefit_1_new":"Menus filtered by equipment","feature_benefit_2_new":"Breaks and tasks timed","feature_benefit_3_new":"Live view of shift time","feature_before":"One RF menu, the same whatever activity or piece of kit you're on\r\n\r\nEvery task option on screen, whether it's relevant to the job or not\r\n\r\nNo way to move into a different activity's menu without reconfiguring from scratch\r\n\r\nMenu structure fixed, not matched to the work actually being done","feature_after":"Select an activity type and the RF menu filters to just that job\r\n\r\nEach activity, reach truck, FLT, handball, whatever, has its own configured menu\r\n\r\nOne button on the home menu switches straight into a different activity flow\r\n\r\nMenus get duplicated and adjusted per activity through config, no development needed","feature_product_video_1_new":"https:\/\/youtu.be\/3JAglJZSDJI","feature_product_video_image_1_new":32491,"feature_product_video_1_title_new":"Two features that close every reporting gap<\/span>","feature_product_video_1_description_new":"Activity Modes restrict the HHD task menu to only what each operator can perform on their current equipment, removing the confusion that leads to wrong picks and wasted journeys. Ancillary Tasks cover everything outside the system: when an operator starts a break, swaps a battery, or attends a briefing, they select the task type and a visible timer starts on their device. On logout, the session closes automatically and the full duration is recorded against that operator's activity log.","feature_result_1_title_new":"Fewer task selection errors","feature_result_1_description_new":"Operators only see the task flows configured for their equipment type, removing the risk of accepting tasks they cannot physically complete.","feature_result_1_image":34460,"feature_result_2_title_new":"Non-productive time now visible","feature_result_2_description_new":"Breaks, battery changes, cleaning, and maintenance are logged with accurate timestamps, turning previously invisible time into reportable shift data.","feature_result_2_image":34462,"feature_result_3_title_new":"Mid-shift equipment changes tracked","feature_result_3_description_new":"A dedicated mode-change button lets operators switch equipment during a shift while Clarus maintains accurate time records for each mode used.","feature_result_3_image":34463,"feature_result_4_title_new":"No dev work to configure","feature_result_4_description_new":"Admins set up Activity Modes and Ancillary Task types through HHD Implementation Config in the frontend, with no coding or third-party support required.","feature_result_4_image":34464,"feature_solutions_title_new":"Built for every role on the warehouse floor<\/span>","feature_wth_description_new":"Activity Types delivers practical value to operators, supervisors, and warehouse managers in different ways, depending on what they need from the shift.","feature_solution_title_1_new":"Warehouse Operator","feature_solution_description_1_new":"Operators log in under their equipment type and immediately see a focused menu with only the tasks they can physically perform, reducing errors and speeding up navigation.","feature_solution_image_1_new":32492,"feature_solution_title_2_new":"Warehouse Supervisor","feature_solution_description_2_new":"Supervisors get a real-time view of every operator's current activity, equipment mode, and time on task, including non-productive periods that were previously invisible.","feature_solution_image_2_new":32493,"feature_solution_title_3_new":"Warehouse Manager","feature_solution_description_3_new":"Managers can query the Activity Log to compare productive versus non-productive time by user, shift, or mode, giving reliable data for staffing and planning decisions.","feature_solution_image_3_new":32494,"feature_case_study_video_new":"","feature_case_study_video_image_new":32495,"feature_case_study_title_new":"How Activity Types works in practice<\/span>","feature_case_study_description_new":"At the start of a shift, an operator logs into their HHD and is prompted to select their Activity Mode, for example Reach Truck, PPT, or Handball. Clarus loads the flow configured for that mode, showing only the task types that are appropriate for that equipment. The operator works through their assigned tasks in the normal way. If they move to a different machine mid-shift, they press the mode-change button on the home menu, select the new mode, and Clarus switches to the corresponding task flow. Time is recorded separately for each mode used during that session.\r\n\r\nWhen the operator takes a break or performs non-system work such as a battery change or team briefing, they select the relevant Ancillary Task type from the menu. A timer starts on-screen and continues until they return to an operational mode or log out. On logout, or on session timeout, any active Ancillary Task is automatically ended and the full duration is written to the activity log. Supervisors can view this data in Activity Log reports, grouped by user, equipment mode, or warehouse area, to compare productive and non-productive time across shifts. For custom reporting, the Activity Logs GraphQL endpoint makes the same data available to BI tools or external dashboards.","feature_case_study_button_name_new":"See how it works","feature_case_study_link_new":"","feature_faqs_new":"

How do I set up Activity Modes and Ancillary Task types in Clarus?<\/h4>\r\nBoth are configured in the HHD Implementation Config section of the Clarus frontend. Each mode gets its own duplicated flow with unwanted menu items removed, and a navigation button is added to the home menu. No coding or development work is required.\r\n

Can operators change their Activity Mode during a shift?<\/h4>\r\nYes. A dedicated mode-change button on the HHD home menu lets operators switch equipment type at any point during a shift. Clarus closes the previous mode session, records the duration, and opens a new session for the selected mode.\r\n

What happens to an open Ancillary Task if an operator forgets to close it?<\/h4>\r\nIf an operator logs out or the session times out while an Ancillary Task is still running, Clarus automatically ends the task and records the duration up to that point. No manual intervention is needed.\r\n

Can a session be transferred from one handheld device to another?<\/h4>\r\nNo. Sessions are device-specific. Each login starts a fresh session, so if an operator moves to a different HHD they log in again and select their Activity Mode from the beginning.\r\n

How do supervisors access the Activity Log reports?<\/h4>\r\nActivity Log reports are available within Clarus and can be filtered by user, equipment mode, or warehouse area. For custom or external reporting, the data is also queryable via the Activity Logs GraphQL endpoint.\r\n

Does Activity Types require any additional hardware or a separate application?<\/h4>\r\nNo. Activity Types is built directly into the existing HHD flow in Clarus. There is no separate app, no additional hardware, and no significant training overhead for operators already using the system.","test":"","feature_result_widget_test_":""},"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t